Oscar Insurance Company, based in Tampa Bay, Florida, has been around for quite some time. Founded just over two years ago, however, it’s quickly managed to make a bit of noise on the Internet, both for the good and bad of the company. As is usually the case with review sites, there are both pros and cons attached to the story of Oscar Insurance Company. This article will briefly summarize some of the most commonly mentioned pros and cons, as well as giving a good overall summary of Oscar Insurance Company of Florida reviews.
Pros – In short, Oscar Insurance provides a comprehensive health insurance plan with benefits including doctor visits, prescription drugs, dental care, and vision care. Additionally, the policy pays 80% of your monthly premium if you suffer from a pre-existing medical condition. Unfortunately, that pre-existing condition may not have been valid.
Cons – Oscar Insurance has a rather complicated coverage policy, which can get rather confusing, even for those who are familiar with health insurance coverage. The primary policy document of Oscar Insurance, like that of almost every other major insurance company, contains a number of different sections. These sections cover several areas of your health care, with each section ranging from your general treatment of your claim to specific details regarding your claim. If you’re confused, you’ll often end up filling out more than one section of the application, which may lead to your claim being rejected by the insurance company. If you’re having problems with this aspect of Oscar Insurance, you should consider speaking to a qualified agent.
Customer Service – Oscar Insurance, like most other major insurance companies, has a rather poor customer service rating. Despite the fact that Oscar Insurance is one of the largest insurance providers in America, it is still regarded as a somewhat lesser known company. While Oscar Insurance does provide plenty of options and services to their customers, they also provide an equally poor level of customer service. While sometimes there are misunderstandings regarding how to fill out an application or claim, Oscar Insurance is still ranked poorly on both counts.
Policies Are Often ambiguous – As aforementioned, Oscar Insurance offers a number of different policies to their customers. However, some of these policies are rather ambiguous. Some of the terms and conditions listed in the policy itself can be confusing and even downright misleading. This can lead to both customer confusion and potential insurance fraud.
Expensive Upfront Costs – If you want to save money, you may want to reconsider your Oscar Insurance quote. If an agent tries to convince you to purchase an expensive policy, such as one with a $500 deductible, you may want to ask them why you would need this much coverage. You probably do not need this coverage and it is not going to save you any money. This is especially true if you have never had a claim.
Customer Service Is Poor – Oscar Insurance does not appear to put its customers first. If you have any questions or concerns regarding your Oscar Insurance policy or renewal, you will more often than not receive a rather rude answer. Even after the rude answer is corrected, you will still have to contact the same person to inquire about the status of your claim. If the customer service isn’t up to par, you may want to consider moving on to another company.
Ratings Are Poor – The only way to know if the Oscar Insurance Company is worth doing business with is by checking out their rating with the Better Business Bureau. Although the BBB reports highly on positive accounts, the reports show many negative accounts for the company. Because of this, I would not recommend working with Oscar Insurance.